shipping & returns

shipping policy

Use our secure checkout to complete purchasing your jewelry items. We accept Visa, Mastercard, or you can make your payments via PayPal or by check* Items purchased by check will be shipped withing 2-4 weeks after the date of purchase.

return & exchange policy

Returns.

We accept returns on many items, with some exclusions. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 ays or more have passed since your purchase, we cannot offer you a refund or an exchange.

 

Exchanges.

We only exchange goods if they were received defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at pinkglitz.com with details of the product and the defect. You can send the item you consider defective to PinkGLITZ, LLC, P. O. Box 832, Lombard, IL  60148. Upon receipt of the returned product we will fully examine it an notify you via email, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.